Our vision is to work with our communities to improve health – this means we need to hear from you. Whether you’ve got a compliment, complaint, suggestion or comment please do get in touch. There are many ways of having your say:
Address:
NHS Tameside and Glossop
New Century House,
Progress Way,
Windmill Lane,
Denton,
M34 2GP |
Our switchboard is staffed from 8.30am to 5.30pm
We use Typetalk - an improved access for deaf and hearing impaired customers |
PALS:
Alternatively you can use the Patient Liaison and Advice Service. PALS provides support and information to patients, their families and carers. This includes helping people if they have any concerns about the care they receive from their doctor, hospital or other health care professional.
How do I make a complaint?
Whilst all staff working in the NHS try to do their best to offer a high quality service, unfortunately sometimes things do go wrong. In many cases our Patient Advice and Liaison Service (PALS) can help to resolve concerns or problems. However, there could be occasions when you may wish to make a formal complaint and receive a written response. Please click on the link below to find out how to do this.
'How do I make a complaint?' - Information for patients
'How do I make a complaint?' leaflet (PDF Document)